Three options. Only one actually works for your business.
Two completely different customers, one trade, one set of search results
Glazing is two trades sharing one Google search. The 2am emergency customer with a smashed shopfront or a kid's cricket-ball-through-the-window, who needs a board-up in 45 minutes and will pay whatever the first answered phone quotes. And the planned customer doing a bathroom reno who wants a frameless shower screen, a glass balustrade for the new deck, or a splashback for the kitchen, and will compare three quotes carefully over a fortnight. The same word, 'glazier', is what both customers type. The 2am one wants the first phone to be picked up. The bathroom-reno one wants to scroll the portfolio. The national board-up aggregators own the emergency search by bidding on every suburb, and the established suburb glaziers own the planned work by reputation, and the new local glazier with great glass skills and no marketing sits in the middle losing both.
Good glazier marketing is three things, in this order: a service-page library that splits emergency from planned work (an emergency board-up and broken-window page per suburb you cover, plus dedicated pages for frameless shower screens, frameless balustrades, splashbacks, shopfront replacement and double glazing) so each customer lands on the right page; a Google Ads structure with one 24/7 call-only campaign on '[suburb] emergency glazier' and 'broken window [suburb]' with higher overnight and weekend bids, and a separate daytime campaign on the planned work ('frameless shower screen [suburb]', 'glass balustrade [suburb]') with portfolio-led landing pages; and a Google Business Profile loaded with finished frameless and shopfront photos, AS1288-compliance language in the description, and twenty-plus reviews mentioning specific install types. Get this right and you win the 2am call and the Tuesday quote.
Six agents, working in your accounts.
Account Lead, Web, SEO, Advertising, Social Media, and Content. One platform, one bill, you approve the work.
Builds your annual plan around the right split between emergency work, frameless residential, shopfront commercial and balustrade jobs. Decides which lane gets the ad budget this quarter. Briefs the other agents so the suburb pages, the 24/7 ads, the portfolio social posts and the Google Business Profile all push toward the same right-customer mix, not at each other.
Imports your existing site so you stop paying for hosting plus a CMS subscription, and makes spinning up a new emergency or service page a five-minute job. Ships separate pages for emergency, frameless showers, frameless balustrades, shopfront replacement, double glazing and splashbacks, with the suburbs you cover under each, so each customer lands on the right page, not a generic 'glazier' bucket.
Goes through your live site for the things that actually move glazier rankings: glass-and-mirror-shop schema (not generic window installer), AS1288 and BCA compliance language on every service page, AGGA membership on the trust strip, internal links from suburbs to specific install types, and a Google Business Profile beating the board-up aggregators on completeness. Auto-applies the low-risk fixes.
Runs two separate Google Ads campaigns: a 24/7 call-only campaign on '[suburb] emergency glazier' and 'broken window [suburb]' with higher overnight and weekend bids when the aggregators expect you to be asleep, and a daytime campaign on the planned work ('frameless shower screen [suburb]', 'glass balustrade [suburb]', 'shopfront glass replacement [suburb]') with portfolio-led landing pages. Switches Meta on for frameless and balustrade where the install photo sells the quote.
Turns every install into a post in your real accounts: a frameless shower in Marrickville, a glass balustrade on a Bondi deck, a shopfront replacement on Parramatta Road, a Saturday-night board-up made good on Tuesday. Builds the portfolio that lets the careful bathroom-reno customer pick you without three other quotes. You upload one photo per job, the agent drafts in your voice, you approve.
Drafts the long-form pieces customers Google before they book a glazier: 'how much does a frameless shower screen cost in Sydney', 'frameless vs semi-frameless balustrades', 'do I need to replace single-pane windows for energy efficiency'. Two drafts a month, in your voice, that pull the researching homeowner who is comparing options three weeks before quote-day.
Your first 30 days.
- Annual plan split into two funnels: a 24/7 emergency funnel for board-ups and broken windows, and a daytime portfolio funnel for frameless, balustrades, double-glazing retrofits and shopfront work
- Google Business Profile flipped from 'Window Installation Service' to 'Glass and Mirror Shop' with Glass Repair Service and Shower Screen Installer added and 24/7 hours live
- AGGA membership and AS1288 compliance signal wired into every service page footer and ad copy
- Suburb emergency-glazier pages indexed across your three core postcodes with 45-minute board-up promise and click-to-call above the fold
- Frameless shower screen, glass balustrade and shopfront replacement install-portfolio pages live for the planned-work funnel
- 24/7 call-only emergency Google Ads running with overnight and weekend bid lifts, and the daytime portfolio ad set running separately at calibrated CPCs
- Glass and Mirror Shop, Shower Screen Installer and Window Repair Service schema deployed with AS1288 markup
- Brushed-nickel hinge frameless shower captions, glass-balustrade-on-deck reels and Saturday-night board-up posts running on the social grid
- 'How much does a frameless shower screen cost in [your city]?' and 'Frameless vs semi-frameless balustrades' explainers drafted for approval
- Outreach drafted to two bathroom-reno builders and two shopfit contractors so the planned-work funnel widens beyond direct enquiries
Glaziers lose both ends of the trade for the same reason: the search results put a real local glazier with proper AS1288-compliant work next to a national board-up call-centre with no glaziers and a tape-measure flat-pack from a hardware store, and the customer cannot tell them apart. The fix is two separate funnels, run in parallel: emergency call-only ads with overnight bid lifts, and portfolio-led pages for the planned work that book the high-margin quotes.
Agencies are too dear to actually run the suburb-by-suburb emergency pages, the 24/7 ads and the frameless portfolio for $3.5k a month. Tools are cheap but you tune the bids at 9pm and the after-hours calls keep going to the aggregator. In-House is the third option: for $299 a month the agents ship the pages, launch the 24/7 ads, post the install photos, and keep your Google Business Profile beating the board-up call-centres. Two taps to approve, minutes a day. Win the 2am call and the Tuesday quote.