Three options. Only one actually works for your business.
Christmas and school holidays are the year. The rest is winning trust early.
Pet boarding is a peak business with a trust ceiling. Christmas plus the four school-holiday windows do most of the revenue, and the families who matter most book those weeks four months in advance, sometimes longer. Miss the run-up and you're chasing the leftovers in November. The trust ceiling is the bigger problem: leaving your dog with strangers is a hard ask, and the families who'll spend $80 a night on a luxury run want to see the kennels, meet the staff, walk the play yards and read the report cards from other people's dogs before they commit. Add Mad Paws and Pawshake siphoning the lower-price in-home customer and the picture is: peak weeks won or lost six months early, off-peak weeks won or lost on the trust signal your website and Instagram either build or don't.
Good pet boarding marketing is three things, in this order: a dedicated service-page library that splits the kennels, the cattery and the luxury resort-style offering (and the in-home if you do it), each with its own H1, vaccination requirements, pre-stay assessment day, photos of the actual runs and a price-from band; a Google Ads and Meta campaign that launches in mid-August for Christmas and four weeks before each school holiday, on '[suburb] dog boarding' and 'cat boarding [city]' with a 'book your Christmas run today' angle; and a weekly stream of Instagram and Facebook report-card posts (the dogs in the play group, the cat in the sunny window, the photo the parent gets while they're on holiday) that builds the trust signal the in-home apps can't fake. The boarding businesses that book out Christmas in September are the ones who treat the autumn shoulder as the booking window for summer, not the lull they hope to fill later.
Six agents, working in your accounts.
Account Lead, Web, SEO, Advertising, Social Media, and Content. One platform, one bill, you approve the work.
Builds your annual plan around the peak windows that actually matter (Christmas, Easter, April school holidays, July school holidays, September-October school holidays) and the off-peak trust-building cadence. Briefs the other agents so the runs page, the Christmas ads, the report-card social posts and the PIAA accreditation push all reinforce the same trust-and-supply story rather than fighting each other.
Imports your existing site so you stop paying for the hosting bill plus a CMS subscription, and makes shipping a new offering page a five-minute job. Builds out dedicated pages for kennels, cattery, luxury resort-style runs, and in-home if you do it, each with vaccination requirements, the assessment day callout, photos of the actual facility, and the report-card example, to your live site in two taps.
Goes through your live site for the things that actually move boarding rankings: '[suburb] dog boarding' and 'cat boarding [city]' on the H1, pet boarding service schema (not generic animal shelter), PIAA accreditation badge, vaccination requirements visible. Reconfigures the Google Business Profile from 'Animal Shelter' to 'Pet Boarding Service' with drop-off and pick-up windows. Auto-applies the low-risk fixes.
Launches Google Ads and Meta campaigns in mid-August for Christmas and four weeks before each school holiday, with a 'book your run today, six left for Dec 22 to Jan 5' urgency angle. Bids on '[suburb] dog boarding', 'cat boarding [city]' and 'luxury dog kennels [city]'. Pauses spend the day the kennels fully book out, restarts on the next window.
Turns the play yards, the runs, and the report cards into a weekly stream of posts in your real accounts: the morning play group, the cat in the sunny window, the medication routine that reassures the anxious dog parent. Builds the trust signal the Mad Paws and Pawshake in-home sitters structurally cannot match. You take photos on the yard, the agent drafts the captions in your voice, you approve.
Drafts the long-form pieces parents Google before they leave their dog or cat with strangers: 'how to prepare your dog for first-time boarding', 'kennel cough vaccination and what C5 means', 'is luxury boarding worth it', 'cat boarding vs in-home pet sitting'. Two drafts a month, in your voice, that pull in the careful researcher months before they book the Christmas run.
Your first 30 days.
- Existing Wix site imported, hosting and CMS bills torn down; booking enquiry capture re-embedded
- Annual plan set by Sam against the five peak windows (Christmas + four school-holiday blocks) plus off-peak trust cadence
- Google Business Profile primary category corrected from 'Animal Shelter' to 'Pet Boarding Service', PIAA badge added, services expanded from 4 to 21
- Dedicated kennels, cattery and luxury-runs pages indexed (the generic 'we do everything' page split apart)
- Christmas Google Ads live 8 weeks early on '[suburb] dog boarding' and 'cat boarding [city]' with 'runs left for Dec 22 to Jan 5' urgency copy
- Report-card-with-photos programme live: parents now receive a daily play-group photo and medication update during every stay
- C5 vaccination requirement explainer live on every booking page; pre-stay assessment-day booking flow live for first-time boarders
- Play-group and report-card captions queued in the kennel staff voice; 'how to prepare your dog for first-time boarding' guide drafted
Pet boarding businesses don't lose Christmas to a better facility. They lose it to a competitor who launched the ads in August while they were still building the website. They don't lose the off-peak to Mad Paws on price; they lose it because the website has a stock photo of a golden retriever and no photo of the actual runs, the actual play yard, the actual staff. Both are fixable in a fortnight.
Agencies are too dear to actually run the offering-page library, the four-months-early Christmas ads and the weekly report-card social cadence for $3.5k a month. Tools are cheap but the Christmas campaign that should have launched in August stays in your drafts. In-House is the third option: for $299 a month the agents ship the pages, launch the school-holiday ads on time, post the play-group and report-card photos, and keep your Google Business Profile flagging the PIAA accreditation Mad Paws can't claim. You stay in the driver's seat, two taps to approve, minutes a day. Stop watching the competitor's Christmas runs book out instead of yours.